568h Help Center

Answers to common questions about your account, deposits, withdrawals, bonuses and games. Can't find what you need? Email [email protected] or use Live Chat.

Registration & Account Setup

To open a 568h account, go to 568h Register and fill in your mobile number, a password, and your preferred currency (BDT). One account per person — duplicate accounts will be closed. The minimum age to register is 18.

After registration you can deposit straight away. KYC documents are only required before your first withdrawal, not before depositing or playing.

Quick tip: Use the same mobile number you use for bKash or Nagad. It makes deposits and withdrawals faster because the system can match the numbers automatically.

Logging In & Password Reset

Go to 568h Login and enter your registered mobile number and password. If you forget your password, click Forgot Password on the login page. A one-time code (OTP) will be sent to your registered number. Enter the OTP, then set a new password.

If your account is locked after several failed attempts, wait ten minutes and try again. Still locked? Email [email protected] with your mobile number and the Live Chat team will reset it within minutes.

Deposits via bKash, Nagad & Rocket

568h accepts bKash, Nagad, Rocket and Bank Transfer. The minimum deposit is ৳400. Funds arrive in your 568h wallet in about 4 minutes for mobile-money methods.

Min. Deposit৳400
Arrival Time~4 min
MethodsbKash · Nagad · Rocket · Bank

How to deposit with bKash

Log in to your 568h account, go to Deposit, choose bKash, copy the merchant number shown, open your bKash app, send the exact amount, then paste your bKash transaction ID back in the 568h deposit form and confirm. Do not close the page before confirming.

Bank Transfer deposits

Bank Transfer usually takes 1–2 business hours. Always use the reference number shown in the deposit form — transfers without a reference may be delayed. For the full step-by-step, see the 568h Deposit Guide.

Withdrawals & Processing Times

The minimum withdrawal amount is ৳1,300. The maximum you can withdraw in a single day is ৳1,30,000 (Starter tier). Higher VIP tiers get larger daily limits — see the VIP page for the full table.

Once you submit a withdrawal request, 568h processes it in about 33 minutes on average. Your first-ever withdrawal may take up to 6 hours while the KYC review is completed.

Min. Withdrawal৳1,300
Daily Max (Starter)৳1,30,000
Processing Time~33 min
First WithdrawalUp to 6 hrs

Important: Withdrawals go back to the same mobile-money wallet you used to deposit. If you deposited with bKash, your withdrawal will return to that bKash number.

KYC Identity Verification

KYC (Know Your Customer) is required before your first withdrawal. 568h accepts three documents: National ID Card (NID), Passport, or Driving Licence. Upload a clear photo of the front and back (for NID) or the photo page (for Passport/Licence) through your account dashboard under My Profile → Verify.

The review team checks documents within 12 hours. You will receive an email and an on-site notification once verification is approved. Blurry or cropped images are the most common reason for delays — make sure all four corners of the document are visible.

Pro tip: Submit your KYC documents the same day you register. It runs in the background while you play, so your first withdrawal won't be held up.

Bonuses & Wagering Rules

New players at 568h receive a 160% welcome bonus on the first deposit, capped at ৳8,000. The bonus is credited instantly after the deposit clears. To withdraw bonus-related winnings, you must meet a 21× wagering requirement within 7 days of claiming.

How wagering is calculated

Wagering = (deposit amount + bonus amount) × 21. For example, if you deposit ৳500, your bonus is ৳800 (160%), giving a total of ৳1,300. The wagering target is ৳1,300 × 21 = ৳27,300. All slot games count 100% toward this target.

Reload & cashback offers

Existing players receive a 25% reload bonus on qualifying deposits. Daily cashback starts at 0.7% (Starter tier) and rises to 1.5% at Sapphire level. Cashback is calculated on net losses from the previous day and paid automatically at midnight (UTC+06).

Referral: Invite a friend using your referral link. When they make their first deposit, you receive ৳100 credited to your account. No wagering requirement on referral bonuses.

Games & Providers

568h currently offers over 1,200 games across slots, live casino, crash games, fishing games and lottery. Providers include PG Soft, Pragmatic Play, JILI, CQ9, Habanero, Spribe and Ezugi.

RTP and fair play

RTP (Return to Player) is set by the game provider and applies over millions of rounds — it is not a guarantee for a single session. You can find each game's RTP on its information page inside the lobby. For example, Color Game (PG Soft) has an RTP of 97.5% and Fortune Tiger (PG Soft) runs at 96.6%.

Live casino hours

Live tables from Pragmatic Play and Ezugi run around the clock. Minimum bets on live tables start from ৳2 (e.g. European Blackjack). Specific table limits are shown when you open a game — they can change during peak hours.

568h App for Android

The 568h app is a free Android APK — it is not listed on Google Play. Download it from 568h App. Current version: 2.1.18, file size: 52 MB, requires Android 6.0 or higher.

How to install the APK

Before installing, go to your Android Settings → Security → enable Install from unknown sources (or "Allow from this source" for the browser you used to download). Tap the downloaded file and follow the on-screen steps. The whole process takes under two minutes.

iOS users: An iOS app is not available yet. Use the mobile browser version at 568h.ws — it is fully responsive and works on Safari and Chrome for iPhone.

All Questions at a Glance

01. How old do I need to be to play at 568h?
You must be at least 18 years old to register and play. 568h checks age during KYC verification. Accounts found to belong to under-18 players will be closed and any balance forfeited.
02. Can I open more than one account?
No. 568h allows one account per person, per household and per device. If you have already registered and cannot log in, use the password reset option on the login page rather than creating a new account. Duplicate accounts are closed without notice.
03. How long does a bKash deposit take to appear?
bKash and Nagad deposits typically arrive in your 568h wallet within 4 minutes. If your balance does not update after 10 minutes, check that you entered the correct transaction ID in the deposit form. If the issue continues, contact Live Chat with your bKash transaction number.
04. Why was my withdrawal rejected?
The most common reasons are: KYC documents not yet verified, active bonus wagering not completed, withdrawal amount below ৳1,300, or the destination wallet number does not match the number on your 568h account. Fix the relevant issue and resubmit.
05. What documents does 568h accept for KYC?
568h accepts a National ID Card (NID), a valid Passport, or a Driving Licence. All documents must be government-issued, clearly readable and not expired. Upload via My Profile → Verify inside your account dashboard.
06. How does the 160% welcome bonus work?
Deposit at least ৳400. 568h adds 160% of your deposit as bonus funds, up to ৳8,000. To cash out bonus-linked winnings, complete 21× wagering within 7 days. The wagering base is your deposit plus the bonus amount. Failure to meet the requirement within 7 days removes the bonus balance.
07. Do slots count toward wagering requirements?
Yes — all slot games count 100% toward the wagering requirement. Live casino games and sports bets may contribute at a reduced rate or not at all, depending on the specific promotion. The exact contribution rate is listed in the terms of each bonus offer.
08. What is the daily cashback and when is it paid?
Starter-tier players receive 0.7% cashback on net losses from the previous day. Cashback is credited automatically at midnight Bangladesh time (UTC+06). Higher VIP tiers earn up to 1.5% cashback. There is no wagering requirement on cashback.
09. How do I upgrade my VIP tier?
VIP tiers are based on your monthly betting turnover. Silver starts at ৳65,000/month, Gold at ৳2,50,000, Ruby at ৳9,40,000, and Sapphire at ৳36,00,000. Tiers are reviewed monthly. Ruby and Sapphire players receive a personal account manager.
10. Is the 568h app safe to install on Android?
Yes. The APK is distributed directly from 568h.ws and is scanned for malware before each release. Download only from the official 568h App page. Avoid third-party APK sites — they may distribute outdated or modified versions.
11. Can I set deposit or loss limits on my account?
Yes. 568h supports responsible gaming tools including deposit limits, session time reminders and self-exclusion. Go to My Profile → Responsible Gaming to set your preferred limits. For self-exclusion requests, email [email protected] and the team will process it within 24 hours.
12. How do I contact 568h support?
Live Chat is available 24/7 — click the chat icon on any page. For non-urgent issues, email [email protected]. Include your registered mobile number and a brief description of the issue. Live Chat typically replies within two minutes; email within a few hours.
13. What happens if a game disconnects mid-round?
If your connection drops mid-round, the game server records the round state. When you reconnect and reopen the game, it will resume from where it left off. If the round cannot be recovered, your stake is returned to your wallet automatically within 30 minutes.
Still have questions? Email the support team or open a 568h account to get started.