568h Privacy Policy

1. Overview & Scope

This Privacy Policy explains how 568h (operated at 568h.ws) collects, stores, uses and shares personal information when you visit our website, create an account, place bets or contact our support team. It applies to all users accessing 568h from Bangladesh or any other location.

By registering an account or continuing to use 568h.ws, you confirm that you have read and understood this policy. If you disagree with any part of it, please stop using the site and contact us at [email protected] to close your account.

2. Data We Collect

We collect two broad categories of data: information you give us directly, and information generated automatically when you use the platform.

Information you provide

• Account registration: full name, date of birth, email address, mobile number (used for bKash / Nagad / Rocket verification).
• KYC documents: National ID Card (NID), Passport or Driving Licence — required before your first withdrawal.
• Payment details: mobile wallet numbers (bKash, Nagad, Rocket) or bank account information for deposits and withdrawals.
• Support messages: content of live chat conversations, emails and any attachments you send.
• Responsible-gaming forms: self-exclusion requests and deposit-limit settings.

Information collected automatically

• IP address, device type (Android phone, tablet, desktop), operating system and browser version.
• Session data: pages visited, games launched, bet amounts and timestamps.
• Cookies and similar tracking technologies (see Section 5).
• App usage data when you use the 568h Android app (version 2.1.18, Android 6.0+).

3. How 568h Uses Your Data

We use your data only for the purposes listed below. We do not use it for any purpose that contradicts these points without your explicit consent.

• Account management: creating and maintaining your 568h account, verifying your age and identity, and processing logins.
• Payments: processing deposits (minimum ৳400) and withdrawals (minimum ৳1,300, maximum ৳1,30,000 per day) through bKash, Nagad, Rocket and Bank Transfer. Deposits clear in about 4 minutes; withdrawals within about 33 minutes.
• Fraud prevention: monitoring transactions and gameplay patterns to detect money laundering, bonus abuse and underage gambling.
• Customer support: responding to live chat and email enquiries, tracking unresolved issues.
• Service improvement: analysing aggregated, anonymised usage data to fix bugs and improve game loading speeds.
• Legal compliance: retaining records as required by applicable law and sharing data with regulators when legally compelled.
• Responsible gaming: enforcing self-exclusions, deposit limits and cooling-off periods you request.

4. When We Share Information

568h does not sell or rent your personal data. We may share it with the following parties under strict contractual obligations:

Game providers

Providers such as PG Soft, Pragmatic Play, CQ9, JILI, Spribe, Ezugi and Habanero receive anonymised player identifiers to deliver game sessions. They do not receive your NID number or mobile wallet details.

Payment processors

Your wallet number is passed to the relevant payment gateway (bKash, Nagad, Rocket, or your bank) only to complete the specific transaction you authorised. No transaction history is stored on the payment provider's servers beyond their own legal requirements.

Fraud and compliance services

We use third-party fraud-detection tools that analyse IP addresses and device fingerprints. These tools act as data processors under a data-processing agreement with 568h and cannot use your data for their own purposes.

Law enforcement

If we receive a valid legal order from a Bangladeshi authority, we will disclose the minimum information required. We will notify you if permitted by law.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences and measure how the site is used. No tracking pixels from social networks are embedded on 568h.ws.

You can clear cookies through your browser settings at any time. Blocking essential cookies will prevent you from logging in. The 568h Android app uses local storage instead of browser cookies; uninstalling the app removes this data from your device.

6. How Long We Keep Your Data

We keep your data for as long as your account is active and for a period afterwards to satisfy legal obligations. Here is a practical guide:

• Account & KYC records: retained for 5 years after account closure, as required for anti-money-laundering compliance.
• Transaction records: deposits, withdrawals, and bet histories are kept for 5 years.
• Support chat logs: kept for 2 years from the date of the last message in a conversation.
• Marketing preferences: deleted within 30 days of unsubscribing.
• Device & session logs: anonymised after 90 days, deleted after 12 months.

7. Your Rights

You have the following rights over your personal data held by 568h. Submit requests to [email protected] with "Data Request" in the subject line. We aim to respond within 14 days.

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate or outdated information (for example, a changed mobile number).
• Deletion: request erasure of your data, subject to legal retention requirements.
• Restriction: ask us to pause processing while a dispute is resolved.
• Objection: object to processing based on legitimate interests (for example, analytics).
• Portability: receive your account data in a machine-readable format.

8. Security Measures

568h uses TLS encryption for all data transmitted between your browser (or app) and our servers. Payment data is handled through tokenised connections with our payment partners — we never store your full bKash or bank PIN on our servers.

Internally, access to personal data is limited to staff whose job requires it, and all access is logged. We conduct regular security reviews and promptly patch known vulnerabilities.

Despite these measures, no internet transmission is completely risk-free. If you suspect your 568h account has been compromised, change your password immediately and contact our 24/7 live chat support.

9. Players Under 18

568h is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If a KYC review reveals that an account holder is under 18, the account is closed, all bets are voided and any deposited balance is returned to the original payment method.

If you believe a minor has opened an account on 568h, contact us immediately at [email protected].

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, the law, or our game and payment offerings. When we make significant changes, we will display a notice inside your account dashboard and update the "Last updated" date at the top of this page.

Continued use of 568h.ws after a policy update means you accept the revised terms. If you do not accept the changes, close your account and withdraw your balance before the effective date.

11. Get in Touch

For any questions about this policy or to exercise your data rights, reach our team through any of the following:

• Email: [email protected] — subject line "Privacy Enquiry"
• Live Chat: available 24/7 from the icon on any page of 568h.ws
• Help Center: 568h Help Center — browse common questions before writing in

We respond to all privacy-related emails within 2 business days (UTC+06, Bangladesh Standard Time).