Responsible Gaming at 568h

Our Commitment to Safe Play

568h operates under a clear principle: every player must be able to enjoy games without harm to themselves or their families. We build responsible gaming features directly into the account system so that setting a limit or pausing your account takes seconds, not days.

Our support team is available 24/7 by live chat and email at [email protected]. If you contact us about a gambling concern, your message is treated as a priority and routed to a trained agent — not a general queue.

Age Verification – 18+ Only

You must be at least 18 years old to register and play on 568h. We verify age during account registration and again before processing your first withdrawal. Accepted identity documents are listed below.

If we cannot confirm your age from submitted documents, your account will be suspended until verification is complete. Accounts found to belong to players under 18 are permanently closed and all balances are forfeited.

Self-Assessment: Is Your Play Under Control?

Answer honestly. If several of these statements describe your recent experience, it is worth talking to someone.

• You spend more money on gambling than you planned when you started the session.
• You chase losses — betting more to recover what you just lost.
• Gambling is affecting your sleep, work, or relationships.
• You feel anxious or irritable when you are not gambling.
• You have borrowed money or sold items to fund gambling sessions.
• You hide your gambling activity from family or close friends.
• You have tried to stop or cut back but could not.

Account Tools You Can Use Right Now

Log in to your 568h account and go to Account Settings → Responsible Gaming to access the following tools. Changes to deposit limits take effect within 24 hours; reductions apply immediately.

Deposit Limits

Set a maximum deposit amount per day, week, or month. The minimum deposit at 568h is ৳400. You can lower your limit at any time — the new lower limit applies straight away. Raising a limit requires a 48-hour cooling-off period before it takes effect.

Session Time Reminders

Set a reminder that pops up after a chosen number of minutes in a session. The reminder does not force you to stop, but it does show you exactly how long you have been playing and your net result for that session.

Reality Check

Enable this feature and 568h will show you a summary every 30, 60, or 90 minutes: total time played, total wagered, and total won or lost. The screen pauses until you actively dismiss it.

Cooling-Off Period

Take a break of 24 hours, 72 hours, or 7 days. During a cooling-off period your account is locked for deposits and gameplay. Existing balances are safe and you can resume at the end of the period without contacting support.

Self-Exclusion and Account Closure

Self-exclusion is for players who want a longer break — from 30 days up to 5 years, or permanently. During self-exclusion:

• Your account is locked for all deposits and gameplay immediately.
• You will not receive promotional emails or bonus notifications.
• Your remaining balance can be withdrawn after the exclusion period ends (or immediately on request for permanent closure).

To request self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or email [email protected] with the subject line "Self-Exclusion Request". Our team will confirm the closure within one hour and log the duration in your account record.

1. 1

   Log in and go to Account Settings

   Click your avatar in the top-right corner of the 568h site or app, then select "Account Settings" from the dropdown.

2. 2

   Open the Responsible Gaming tab

   Find the "Responsible Gaming" tab in the left menu. All limit and exclusion tools are grouped here.

3. 3

   Choose Self-Exclusion and set your duration

   Select the duration that fits your situation — 30 days, 90 days, 1 year, 5 years, or permanent. Confirm your choice with your account password.

4. 4

   Receive confirmation by email

   You will get a confirmation email within 10 minutes. Keep this email as proof that the exclusion is active.

Deposit and Bet Limit Rules

The table below shows the platform-wide limits that apply to all 568h accounts. Personal limits you set in Account Settings override these where lower.

Getting Help – Support Contacts

568h does not operate problem gambling counselling directly, but we can point you to resources and act as an intermediary. Our support team is available every day, around the clock.

For independent support, GamCare (gamcare.org.uk) offers free counselling in multiple languages and an online self-help programme available to players anywhere in the world, including Bangladesh.

Keeping Minors Safe

If you share a device with children or teenagers, we recommend using parental control software to block access to gambling sites. 568h cannot verify who is physically using a registered adult account, so device-level controls are the most reliable safeguard.

If you believe a minor has used your 568h account, contact us immediately at [email protected]. We will investigate, freeze the account if necessary, and advise you on next steps. Any winnings generated during suspected underage use will not be paid out pending investigation.

Common Questions

1. Can I set a deposit limit before I make my first deposit?

Yes. During registration you can choose to set a daily or weekly deposit limit on the final step of the sign-up form. You can also set it in Account Settings at any time after registering. Reductions take effect immediately; increases require a 48-hour wait.

2. What happens to my bonus balance if I self-exclude?

Active bonus balances are cancelled when self-exclusion begins. Real-money balances are preserved and can be withdrawn after your exclusion period ends — or immediately if you request permanent account closure.

3. Can I reopen my account after a cooling-off period?

Yes. A cooling-off period (24 hours to 7 days) expires automatically, and your account returns to normal without you needing to contact support. Self-exclusion periods require you to contact support to reopen after the chosen duration, except for permanent exclusions which cannot be reversed.

4. I am worried about a family member's gambling. Can 568h help?

We can only act on requests from the account holder directly. However, if a family member contacts us with a genuine concern, we will advise them on how to approach the conversation and share resources for family members of problem gamblers. GamCare also has a helpline specifically for affected families.

5. Does 568h share my responsible gaming data with anyone?

No. Any information you provide in Account Settings or via support — including limit requests and self-exclusion records — is stored securely and used only for account management. It is not shared with third parties or used for marketing purposes. See our Privacy Policy for full details.